Client TestimonialsWe haven't worked together before?
That's okay, here are a selection of views of ecommerce
consulting clients, workshop attendees and event hosts.
Some of the lovely things clients say...
“Ian’s conversion optimisation strategy expertise helped us re-focus away from just generating site visits to driving conversion and revenue. He is a true conversion guru who will help you understand your online customers better than you ever thought possible.”
Owen Whitehead - Head of Digital - HSS Hire
"He covered a lot of ground, providing valuable tips and truly memorable examples along the way."
"He really cares about his clients and strives for their success... which comes almost instantly with his superb guidance"
"a true expert with highly specialized strategic counsel"
"Ian kept our concentration all day, showing us his personal insights, tips and tricks"
"Ian was very thorough, very relaxed in in approach to the training and his knowledge and understanding he passed onto my team in a very professional and well executed manner"
"Ian was fantastic to work with, very punctual, personable and knowledgeable"
"He provided us with a great insight into the industry and has really helped raise our game."
"Ian is an absolute expert in his field and provided us with a bespoke training session which was extremely relevant and valuable to our business."
"Ian was great to work with and really knows his stuff and I would highly recommend him to anyone."
"His learning style is very clear, precise and backed up with lots of practical examples that can be immediately implemented."
"In the time that I spent working with Ian, his contribution, guidance and support has been immense"
"We're now consulting with Ian on our online strategy and we don't make a move online without talking to him first."
"Our consultation meeting with Ian was an education"
"He is an e-commerce professional with a depth of expertise and is a pleasure to do business with"
"His understanding of the customers thought process is exceptional"
Now for some proper backslapping..
Startup Food Delivery Service
"Ian comes with a wealth of experience and it really showed when he set up much of our "marketing machine" for our purpose-driven e-commerce startup.
From making recommendations for our tech stack to quickly adopting our brand's tone of voice in writing copy that converts to implementing experiments at all funnel levels, Ian was invaluable.
In particular, his work on Klaviyo has set the groundwork for our customer retention. It was a pleasure working with Ian!"
Head of Growth
Leading Children's Brand
"The most knowledgeable MarTech guy I've come across since I started working in eCommerce. Ian has been instrumental in improving our email, retention and referral programs"
- Dan Laxton - Managing Director of Bibado”
Luxury Fashion Retailer
"Ian has been fantastic to work with, he has helped us completely overhaul the way we think about our e-commerce side of the business, helping us achieve unbelievable success allowing us to continue to grow as an online retailer in such testing times.
Ian’s vast insight and knowledge has helped us build on our customer journey, helping us see more returning customers now than the business has ever seen.
We now feel so much more confident going forward having had Ian’s input and giving us a solid foundation going forward.
I can’t recommend Ian highly enough as someone who can help increase revenue for other online businesses and help change the way you approach marketing for the better."
OD's Designer Clothing
Furniture Retail Client
“"Working with Ian over the past year, we have improved our UX through new site technologies, including a personal buying assistant, site search, personalisation and a new review system.
Ian has been there to guide and support us along the way, ensuring we are using the technology to its fullest. Overall, in just 7 months, these new technologies have contributed to 15% of our total sales!"
- Anne - owner of Room To Grow”
Room To Grow
Luxury Childrenswear Client
“Ian understands luxury and branding.
A genius at story telling and portraying the true essence of our product.
Ian protects our brand with a refreshing story telling strategy, that is about the heart of our product and the core processes behind it.
Ian's strategy means consumers are falling in love with the brand and engaging with it which is bringing repeat loyal customers.
A god with words! Understands what our brand is and needs, and can apply it confidently. "
Jessie and James
Lifestyle Brand Ecommerce Client
“We came to Ian as a brand new startup in need of some help to get off the ground. Ian’s actionable insights in the early days provided us with a solid platform to make the most of what we had, and put us in a strong position so that when growth came the results were much greater than they would otherwise have been. I highly recommend working with Ian.”
B2B Ecommerce Consulting Client
“Ian helped us set up our first eCommerce offer and optimise our website for conversions. Over the months we worked together he was a positive, inspiring presence and brought clarity and focus to our efforts to create something new and exciting. We are delighted at how the website and the new offer has turned out and would recommend Ian to anyone."
PR and Marketing Executive
Retail Ecommerce Client
“The work we have done together has seen our online business go from strength to strength driving more traffic to our website and yet reducing our cost per conversion."
Luxury Womens Fashion Consulting Client
“He is an e-commerce professional with a depth of expertise and is a pleasure to do business with. I would not hesitate in seeking his consulting services again on another project.”
Head of Marketing
“Ian’s presentation was more of a show than a speech. It was strikingly visual and very memorable.”
Austin Nicholas - Founder of GetFocused
Ecommerce Growth Strategy Training Day Organiser
“Ian is a great communicator, inclusive educator and easy to work with. Ian put together and lead our Growth Marketing training in Warsaw for our network, which all participants found extremely useful and enlightening. Ian’s training showed us we have underused strategies in our arsenal, and gave us key take-away ideas to utilize in our businesses. He is dedicated to help others be successful.”
Jason Clowes - Customer Success Director at Savage Marketing - Romania
Luxury Startup Ecommerce Client
“Hi, my name is Sharon Demmery and I own Demmerys.com. My niche is creating high end floral designs.
Immediately I could tell I was talking to the absolute expert. Ian's knowledge in Ecommerce and marketing is unrivalled.
Please feel free to contact me if anyone has any doubts about Ian's credibility within his specialised field.”