
turn Klaviyo into your
ecommerce growth machine
fuelling customer acquisition & retention through advanced email marketing strategiesDan Laxton - Managing Director at Bibado.co.uk"The most knowledgeable MarTech guy I've come across since I started working in eCommerce.
Ian has been instrumental in improving our email, retention and referral programs."

actioning & managing next level email strategies for
ecommerce brands with 6/7 figure turnovers
Klaviyo performance review · Klaviyo flow creation · Klaviyo flow optimisationWhat I'm not going to do for you... manage Klaviyo to send newsletter campaigns to your entire list where the focus is on design and making things look pretty. This is about real business growth.
Email campaigns are great when you have a promotion to share or new product to feature.
They’ve been the convention of email marketing for 2 decades. Your customer has moved on. Email marketing has moved on.
Email automated flows? This is how we take your email marketing to the next level.
Where you build your ecommerce growth machine fuelled by customer insight and driven by customer behaviour. They can be complex. They can be challenging to build and manage. At the same time though, they're hugely rewarding as a revenue driver for your ecommerce business.
Most direct to consumer brands are not using Klaviyo to the best of its capabilities.
It's not simply Mailchimp 2.0.
For today's modern ecommerce business, the ability to centralise customer communications and email automations through a platform, such as Klaviyo isn't wow-factor... it's must-have.
Syncing customer behavioural data and learning, through the collection of zero party data, your customers' shopping habits, will deliver your customer a truly personalised shopping experience. That's what makes you the money. To drive acquisition. To drive retention. And to do so without spending a penny more on ads.
I've been an advocate for Klaviyo since launch. As an email marketing specialist, I understand the value Klaviyo offers. As the first platinum partner outside North America, I've worked with over 250 UK & European brands to help manage and optimise the strategies that drive real ecommerce growth.
Klaviyo isn't just an email marketing platform
it's a customer-insight centre that sits at the core of your ecommerce growth machine
It's not just a plug-and-play exercise. Your entire email marketing mindset transitions from the email blast mentality to a structured process of automated flows and behaviour-targeted campaigns and sequences.
With Klaviyo you have the opportunity to deliver your email subscribers a better experience. An experience based upon the individual, not the list. An experience that rewards you with greater, more profitable acquisition and retention revenues through the email channel.
I want you to do the work. With my guidance (having audited and managed 175+ klaviyo accounts) I work alongside ecommerce founders and in-house marketers to teach you how to build, manage and optimise email acquisition and retention strategies.

IAN RHODES
UK-based Klaviyo Expertlatest klaviyo client results
yearly sales attributed to Klaviyo for my core clients
Ben Jones - FIELDGOODS"From making recommendations for our tech stack to quickly adopting
our brand's tone of voice in writing copy that converts to
implementing experiments at all funnel levels, Ian was invaluable.
In particular, his work on Klaviyo has set the groundwork
for our customer retention. It was a pleasure working with Ian!"
actioning advanced email automations through customer segmentation and flow optimisation
customer-centred ⬝ data-fuelled ⬝ technology-drivenI work one-to-one with a small number of direct-to-consumer (DTC) brands in order to successfully help them build their email strategy and processes using Klaviyo.
Ecommerce clients, brands with a £500k+ yearly store revenue, engage me to help advance their email marketing strategy and then optimise their email marketing flow performance.
Working with Shopify, Magento 2, WooCommerce and BigCommerce ecommerce clients to provide advice through the integration process through to planning and actioning an advanced ecommerce marketing strategy.
Email Marketing. Optimised.
mapping flows & customer segmentation to help you send better emailsOur work together is an on-going process of learning. To help you convert visitors into subscribers, to optimise sequences to fuel customer lifetime value through your email marketing.
Our work spans across the following expertise & Klaviyo features:
flow Foundations
Performance Audit
Review of current flow performance and deliverability
Tech Stack Integration
Review process across all technology integrations inc. reviews, loyalty, surveying, subscription platforms
List Growth Strategy
Actioning a continual process of a/b testing and list growth optimisation
Email Copywriting Strategy
Ensuring consistency in tone, language and conversational style
Deliverability Review & Processes
Shift from the perilous spam folder... ensure your list is clean, relevant and reachable
flow Strategy
Welcome Sequencing
Effective onboarding of new subscribers
Behaviour-Triggered Flows
New flow creation based on customer behaviour & predictive insights
Cart Abandonment
Advancing cart recovery campaigns based on customer behaviour, value and demographics
Browser Abandonment
Send smarter product-focused emails to highly engaged subscribers
Post-Sale Communications
Give customers all the information they need at the right time
Flow Optimisation
A/B Testing
continual a/b testing across timings, subject line and email previews on high volume flows
Call-To-Action Testing
A/B test your way to greater email click rates
Copy Optimisation
Testing success of short vs long form copy on high volume flows
Attribution & Reporting
Gain insight into the real success of your email marketing strategy
Mobile First
Design for the majority of your subscribers
ready to grow your product sales using Klaviyo?
If your store has, or is on target for, 6-7 figure yearly turnover, let's book a call so you can guide me through your plans and objectives using Klaviyo. I can then run through how I help my ecommerce clients through review, coaching and on-going management to drive profitable, sustainable growth using Klaviyo flows & sequences.
You can email me at [email protected] or just pop your details across using the form below.