trusted expertise and guidance to help yousharing 20+ years of insight building and growing ecommerce brands
confidently grow your ecommerce business in 2021
“He will help you understand your online customers better than you ever thought possible.”
Owen Whitehead - Head of Ecommerce - HSS Hire
building for the long hauldata-informed · customer-centred · process-driven
Let's start off with what I don't do. I don't work with copycat brands, amazon or eBay sellers, generalists or those with the desire to get rich quick.
Glad I got that off my chest.
Who DO I work with? My work takes place exclusively with purpose-driven brands. Premium brands, clothing brands, niche retailers and eco lifestyle brands. Product makers & market shakers. Brands with a story to tell.
So, what do I do? I help founders and their in-house teams confidently deliver a truly customer-centric shopping experience before and after sale. We learn with data insight and technology. We get creative with words, imagery and brand. The build for the future. At the core of our work, the objective is profitable, sustainable business growth lowering acquisition costs and building customer lifetime value.
We build community not just commerce. And we do this with quick wins and longer term objectives in mind. We put your customer front row and centre. We put in place a process of continual learning and optimisation that enables you to grow your ecommerce business with confidence.
We make it fun too. It's a challenge, but we're up for it, right?
Ecommerce Growth Consultancy & Coaching
"Working with Ian is probably the best thing that has happened to us in the last 6 years."
- Rivki - Ecommerce Manager at luxury menswear brand Private White VC
ON REAL GROWTH STRATEGYfocusing in on where the money is made
ON THE VALUE OF RETENTIONCOVERING ECOMMERCE RETENTION STRATEGY
"I highly recommend working with Ian.
When growth came the results were much greater
than they would otherwise have been."
- Neil - founder of Vaping.com
"Working with Ian over the past year, we have improved our UX through new site technologies, including a personal buying assistant, site search, personalisation and a new review system.
Ian has been there to guide and support us along the way, ensuring we are using the technology to its fullest. Overall, in just 7 months, these new technologies have contributed to 15% of our total sales!"
- Anne - owner of Room To Grow
He is a true conversion guru who will help you understand your online customers better than you ever thought possible.
When growth came the results were much greater than they would otherwise have been. I highly recommend working with Ian.
The work we have done together has seen our online business go from strength to strength driving more traffic to our website and yet reducing our cost per conversion.
When it comes to building a digital brand, there’s no one I trust more than Ian Rhodes.
Author of The Business Blog Handbook
Ian’s training showed us we have underused strategies in our arsenal, and gave us key take-away ideas to utilize in our businesses. He is dedicated to help others be successful
He is an e-commerce professional with a depth of expertise and is a pleasure to do business with. I would not hesitate in seeking his consulting services again on another project.
ecommerce growth lessons
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