There are 101 things you could be doing to grow your ecommerce business...
When you're driving traffic to your store (especially when you're paying for those clicks) and seeing people looking but not buying? That's a problem. Knowing what converts those visitors into customers? Without trashing prices? That's your priority above all else.
Clients hire me to figure out what's causing hesitancy in their customer's minds and to fix conversion problems that unlock next stage ecommerce growth. Then we'll action an optimisation strategy, making best use of data, technology and the human touch, that delivers real ecommerce growth.

Rivki Stoll :: Private White VC"Working with Ian is probably the best thing
that has happened to us in the last 6 years."
Bring 25 years of ecommerce growth expertise to your business
guiding you on the customer-centred conversion strategies and optimisation processes that deliver real ecommerce growth
Do you know what you need doing and need somebody to implement it?
I’m not the person you’re looking for. You need an agency.
If you know change(s) need to be made, but you’re not sure what those changes are… I am here to help.
Change is necessary when you find yourself in one of the following situations with your ecommerce business;
- Scaling: Your business outlook is healthy, but growth has stalled… what needs to be done to achieve your next round of growth?
- Profiting: Margins are fine and you feel you’re growing other peoples bank balances (Mr Zuckerberg's as an example), but not your own. What changes can be made to help drive more profitable growth?
- Structuring: As your business grows roles may need to adapt. Change is needed when you feel performance levels are waning or you need specialists with greater expertise to take on the role of generalists
- Communicating: If conversion rates are low, growth is sluggish and you’re not seeing the levels of engagement with your audience you’d expect, do changes need to be made and plans to be reevaluated at a fundamental level in your growth strategy?
There’s little point continuing with a growth trajectory that frustrates you or marketing that simply doesn’t resonate with the people you’re in business to attract (customers). If changes are needed, the ‘why’ is clear… replanning is needed and/or things aren’t working out as you’d like. Let’s work together to then figure out the what, when, where and how.
Of course, it may well be that business is heading in the right direction and you simply need reassurance from an expert second opinion? I can provide that too.
Not everything in Ecommerce is rosy (despite what you read in agency case studies or listen to on podcasts).
The ecommerce headaches right now... leaner margins... escalating acquisition... manufacturing costs
... and then you see 95, 98 or 99 out of every 100 visitors to your site leaving without a trace.
Getting people's attention is a big issue. Getting them to buy? That's an even bigger issue.
I'm here to really get to know your business. Inside and out. That way I can provide you expert guidance across your the customer journey, from first click to conversion, to help you make the changes that help you sell more products more often.
It may take one call (it rarely does, but it might), it may take us several months. This is a process I've been through with founders and teams at hundreds of brands, large and small, to help make key decisions on both the marketing and operational side of business to roadmap next stage growth for your brand. Real growth.
So, let's have a conversation. Let's see if there's a way we can work together. My clients range from early-stage brands to household names with small, but busy, in-house teams. You focus on getting your best products out to your customers and delivering the level of service they'll appreciate.
I'm here to work at your side to ensure that when people visit your store there's a far greater chance of them buying. That way you can scale with confidence.

Ian Rhodes
Ecommerce Conversion Expert

TEGEN WILLS :: FOUNDER OF TEGEN ACCESsORIES"I recommend working with Ian if you want to grow your ecommerce brand long-term, focusing on profit and building a loyal customer base. "
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WAYNE ROBINSON :: SOWSEEDS"Taking a test-and-learn approach meant that we started to see positive results very quickly. Within the first year, we were consistently delivering sales results in significant double-digit growth, whilst at the same time seeing an improvement in the investment ROI."
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